STUDIO ETIQUETTE & EXPECTATIONS

Our studio is a community space built on respect, encouragement and inclusion.
To keep our classes safe, welcoming and fun, we ask all students and parents to follow our studio etiquette

For Everyone

  • Be kind. We lift each other up here. No judgement, gossip or criticism.

  • Be respectful. To instructors, staff, and each other.

  • Listen during instruction. It helps keep everyone safe.

  • Try your best. Progress > Perfection — always.

For Dancers & Students

  • Come prepared: water bottle + appropriate clothing.

  • Phones stay away during class unless medically required.

  • Celebrate your wins — big or small!

  • Encourage others — we learn together.

Attendance & Makeup Classes

  • Life happens — we get it.

  • If you need to cancel, please give at least 4 hours notice where possible.

  • Missed classes may be eligible for a makeup session where schedule allows.

For Parents & Caregivers

  • Drop-off is encouraged for most kids classes.
    Watching can be distracting — we make space for parents during Showcase Weeks each term.

  • If your child is upset, unsure or needs comfort, we will always welcome your support — just let the class settle first.

  • Please arrive on time for drop-off & pick-up.

  • If your child is sick, injured, or unwell — keep them home to rest

For Pole & Adult Classes

  • Respect your own pace — every body is different.

  • We do not compare bodies, flexibility, strength, or progress.

  • Personal safety & consent is the foundation — always ask before spotting someone.

  • Alcohol or substances before class = no participation.

Zero Tolerance Policy

We do not tolerate:

  • Bullying

  • Harassment

  • Discrimination

  • Aggressive behaviour

  • Unsafe conduct

If these behaviours occur, CHSS reserves the right to remove individuals to maintain a safe environment for all.

Our Promise to You

We will always:

  • Welcome you exactly as you are

  • Encourage without pressure

  • Celebrate your growth

  • Keep our studio safe, inclusive & uplifting

We’re so glad you’re here. 💗